Making the most of expert support through GS1 membership
Whether you're launching a new product, updating product information or troubleshooting a barcode issue, having expert support on hand can make all the difference.
Complimentary training makes a difference
For PacLabel, a recent training session with the GS1 New Zealand support team provided tailored training for their business and valuable guidance for new team members. This kind of personalised support is included as part of GS1 New Zealand membership. Beyond barcodes, members have access to guidance, training and expert advice designed to help get products to market more easily.
“The customer representative was very helpful during our training session. They are highly knowledgeable and prepared the training materials based on our specific needs. They answered all of our questions clearly and thoroughly, which made the topics much easier to understand. Their support and expertise greatly contributed to a positive learning experience to our new team members.” – Jessica, PacLabel
Access to local support
Whether you're launching your first product or your hundredth, the GS1 New Zealand support team is available to help with questions big or small. Our local support team is available five days a week from 8.30am to 5.30pm, providing phone and email support to more than 8,000 New Zealand businesses using GS1 standards, products and services.
"Supporting our members with timely and accurate information is core to what we do. We know that managing a recall or launching a new product can be really stressful. We're here to listen and provide guidance and support." – Shannon Birt, Client Support Manager
Support services included with GS1 membership
As a GS1 New Zealand full member, you have access to a range of support services and preferential pricing designed to help your business succeed, including:
Access to the MyGS1 member portal
Free weekly training webinars
Phone, email and online support
Account management
Kick-off phone call to help you get started with GS1
Free foundation seminar attendance for one staff member.
You'll also have access to our online support centre, with articles, videos and step-by-step resources available whenever you need them.
Free weekly training for members
Our free weekly training webinars help members understand GS1 standards and get the most from GS1 products and services. Topics include:
Barcodes
How to identify shippers and pallets: Serial Shipping Container Codes (SSCCs),
Data sharing through the National Product Catalogue
Managing recalls with ProductRecallNZ.
Many members also benefit from the GS1 Foundation Seminar, which provides a practical overview of the GS1 system.
Got questions? We're here to help
The next time you find yourself stuck on GS1 standards, or have a question regarding GS1 please reach out to our friendly support team.
Phone: 0800 10 23 56
Email: [email protected]
Support & training: https://www.gs1nz.org/support
This article featured in:
